Frequently asked questions

A straightforward like-for-like swap is usually done in a day. Changing the boiler type or location can take longer, and we'll tell you exactly what to expect in your quote.

Often, yes. Send a few photos of your current boiler and pipework through our quote form and we can usually give you an idea of cost straight away, before confirming on a visit.

Yes. We install natural gas, LPG and oil boilers, so you only need one engineer whatever your home runs on.

Once a year. An annual service keeps your boiler running safely and efficiently, and most manufacturers require it to keep your warranty valid.

A full safety and performance check, cleaning of key components, flue and combustion testing, and a plain-English explanation of anything we find.

Yes. Sign up for our free service reminder and we'll send you a friendly email when your next service is coming up.

Yes. We'll explain what's wrong and what the repair will cost before any work begins, so there are no surprises.

Sometimes. If a repair doesn't make sense on an older boiler, we'll tell you honestly and talk you through the replacement options.

A short description of the problem and, if you can, a photo of the boiler and any fault code on the display. It helps us come prepared.

Yes. We service, repair and install natural gas, LPG and oil boilers, so off-grid homes are fully covered.

Once a year, ideally before winter. Oil boilers benefit from regular cleaning and checks to keep them burning efficiently and reliably.

Yes. We cover homes right across Somerset, including villages and farmhouses off the gas grid. If you're unsure, just ask.

It's often trapped air, sludge in the system or an unbalanced system. We'll find the cause and recommend the right fix, from a flush and balance to new radiators.

Yes. We fit modern thermostats and heating controls that make your system easier to use and more efficient to run.

Yes. We plan and install new radiators and pipework for extensions and renovations, finished neatly so it looks like it's always been there.

Yes. We handle the whole job, from planning the layout to fitting the suite, shower and pipework, finished neat and ready to use.

Yes. Dripping taps, leaks and replacement pipework are all part of what we do. No job is too small.

Every 12 months. Every gas appliance, flue and the pipework in a rental property must be checked by a Gas Safe registered engineer each year, and tenants must receive a copy of the record.

Yes. We can combine the gas safety check with a boiler service, and carry out most minor repairs on the spot.

Yes. We look after landlords and letting agents with single properties and whole portfolios across Somerset.